If you are in need of a fire report, please contact the station at (304) 294-6611
Once the fire is out and the fire department has left, many families are questioning what the next steps are in this time of tragedy. We would like to provide this page as a resource for those left asking "what next?" Below you will find several listings of helpful information and links to local organizations you may need to contact following a fire loss.
If you are not insured, your recovery from a fire loss most likely will depend on your own personal resources, private orgainizations, and local donations. Private organizations that can help include the American Red Cross and Salvation Army, you can find links to these resources below.
If you are insured, your insurance will be the most important single component in recovering from a fire loss. A number of coverages are available such as -homeowners, tenant's or condominium owner's insurance policies. Your insurance policy is a contract between you and the insurer. The insurer promises to do certain things for you. In turn, you have certain obligations. Among your duties after a fire loss would be to give immediate notice of the loss to the insurance company or the insurer's agent. Protect the property from further damage by making sensible or necessary repairs such as covering holes in the roof or walls. Take reasonable precautions against loss, such as draining water lines in winter if the house will be unheated for some time. The insurance company may refuse to pay losses that occur from not taking such reasonable care. Make an inventory of damaged personal property showing in detail the quantity, description, original purchase price, purchase date, damage estimate and replacement cost. Cooperate with the insurer or his/her adjuster by exhibiting the damaged property. Submit, within a stated time period (usually 30 - 60 days), a formal statement of loss. Such a statement should include:
* The time and cause of loss
* The names and addresses of those who have an interest in the property. These might include the mortgage holder, a separated or divorced spouse or a lien holder.
* Building plans and specifications of the original home and a detailed estimate for repairs.
* The damage inventory mentioned above.
* Receipts for additional living expenses and loss of use claims.
Before entering your home, ensure that you are following these steps for your own safety
1. Fire department clearance: Obtain permission from the fire department or local authorities.
2. Structural integrity: Verify that the building is safe to enter.
3. Personal protective equipment: Wear gloves, a mask, and protective eyewear.
1. Roof and gutters: Check for damage, sagging, or missing sections.
2. Walls and windows: Inspect for cracks, breaks, or heat damage.
3. Doors and frames: Check for damage, warping, or destruction.
1. Walls and ceilings: Look for smoke damage, water stains, or structural damage.
2. Floors and subfloors: Check for water damage, warping, or destruction.
3. Windows and doors: Inspect for heat damage, breaks, or destruction.
1. Furniture and appliances: Assess damage, destruction, or smoke damage.
2. Electronics and valuables: Check for damage, destruction, or water damage.
3. Clothing and personal items: Sort through items, taking note of what's salvageable.
1. Take photos and videos: Record damage to structure and personal property.
2. Make a list: Document lost or damaged items, including make, model, and serial numbers.
3. Save receipts: Keep records of expenses related to temporary housing, food, and other necessities.
1. Contact your insurance company: Notify them of the loss and begin the claims process.
2. Seek professional help: Consult with a contractor, restoration expert, or public adjuster if needed.
3. Prioritize self-care: Take care of your physical and emotional well-being during this challenging time.
Remember to stay safe, and don't hesitate to ask for help when needed.
After a residential fire, adjusting your loss involves working with your insurance company to determine the extent of damages and settle your claim. Here's how to navigate the process:
- Familiarize yourself with your homeowner's or renter's insurance policy.
- Understand what's covered, what's excluded, and the deductible amount.
- Take photos and videos of damaged or destroyed property.
- Make a list of lost or damaged items, including:
- Description
- Quantity
- Purchase date
- Purchase price
- Serial numbers (if applicable)
- Schedule a meeting with the insurance adjuster to inspect the property.
- Provide documentation and answer questions about the fire and damages.
- The adjuster will assess the damages and determine the scope of loss.
- This may involve hiring experts, such as contractors or engineers.
- The adjuster will calculate the loss based on the scope of damages and policy coverage.
- This may involve determining the actual cash value (ACV) or replacement cost value (RCV) of damaged or destroyed property.
- Review the adjuster's report and calculation of loss.
- Negotiate the settlement if you disagree with the adjuster's findings.
- Once the settlement is agreed upon, receive payment from the insurance company.
- Use the funds to repair, replace, or rebuild your property.
Tips and Reminders:
- Keep detailed records of all correspondence with the insurance company.
- Don't rush into a settlement – take time to review and negotiate.
- Consider hiring a public adjuster if you need additional support.
By following these steps, you'll be able to navigate the process of adjusting your loss after a residential fire. Remember to stay organized, communicate effectively, and seek support when needed.
1. Identification documents:
- Driver's license
- Passport
- Birth certificate
- Social Security card
2. Financial documents:
- Bank statements
- Credit card statements
- Loan documents
- Tax returns
3. Insurance documents:
- Homeowner's or renter's insurance policy
- Life insurance policy
- Health insurance policy
4. Property documents:
- Deed to property
- Title to vehicle
- Property survey
1. Contact the issuing authority:
- DMV for driver's license and vehicle title
- Social Security Administration for Social Security card
- Vital Records Office for birth certificate
2. Request replacement documents from financial institutions:
- Bank statements
- Credit card statements
- Loan documents
3. Obtain replacement insurance policies:
- Contact your insurance agent or provider
1. Medical records:
- Contact your healthcare provider or medical records department
2. Tax records:
- Contact the IRS or your state tax authority
3. Employment records:
- Contact your employer or HR department
4. Education records:
- Contact your school or university registrar's office
1. Keep digital copies of important documents in a secure location, such as a cloud storage service or external hard drive.
2. Consider using a fireproof safe or secure storage container to protect valuable documents.
3. Take photos or scans of important documents and save them electronically.
By following these steps, you'll be able to replace valuable records and documents lost in a residential fire. Remember to stay organized, and don't hesitate to seek help if you need it.
1. Safety first: Avoid entering the property until cleared by authorities.
2. Wear protective gear: Use gloves, masks, and eye protection when handling damaged items.
3. Document everything: Take photos and videos for insurance purposes.
1. Dry items quickly: Remove wet items from the property to prevent further damage.
2. Clean items carefully: Use gentle cleaning products and avoid abrasive materials.
3. Freeze items: Freeze items like clothing, bedding, and documents to prevent further damage.
1. Clothing and textiles: Dry cleaning or washing may restore smoke-damaged clothing.
2. Electronics: Unplug and dry electronics immediately. Consult a professional for repair or replacement.
3. Furniture: Clean and dry furniture carefully. Consider refinishing or reupholstering.
4. Documents and photos: Freeze documents and photos to prevent further damage. Consult a professional for restoration.
5. Kitchen items: Discard perishable food items. Clean and sanitize kitchen utensils and appliances.
1. Restoration services: Hire professionals to restore damaged items, such as furniture, electronics, and documents.
2. Cleaning services: Use professional cleaning services for extensive cleaning and sanitizing.
3. Construction services: Consult contractors for repairs and rebuilding.
Remember to always prioritize your safety and seek professional help when needed.
The Fire Department may have to disconnect your utilities for safety purposes. The utility company for each service will have to reconnect the service. Service will not always be restored the same day, depending on the amount of damage.
Multiple emotions are common after a fire and should be monitored closely. Exercise and other stress relieving activities are helpful. The American Red Cross offers counseling if needed. They also will provide assistance for food, clothing, etc..